Privacy policy
- Controller: Alpha Asset Managers Limited, Regency Plaza, 30 Lugogo Bypass, Kampala, Uganda is the data controller for personal data processed via this website and our investor portals. Contact: info@alphaeastafrica.com.
- Data we collect:
- Identification/contact: name, email, phone, employer, role, country.
- Account/portal data: login IDs, access logs, documents you upload.
- Marketing preferences and communications with us.
- Technical data: IP address, device/browser info, cookies, analytics, and approximate location.
- KYC/AML data (for investors): IDs, proof of address, tax IDs, source of funds, sanctions/PEP screening results.
- How we use data and legal bases:
- Provide the website/portal, security, and troubleshooting (legitimate interests; contract for portal users).
- Respond to inquiries and provide requested materials (consent/legitimate interests).
- Conduct marketing with your consent; you can opt out anytime.
- Perform client onboarding, KYC/AML, and regulatory reporting (legal obligations; public interest).
- Manage investor relations, subscriptions, redemptions, capital calls/distributions, and reporting (contract).
- Improve services and compile analytics (legitimate interests; consent where required).
- Sharing:
- Service providers: IT hosting, administrators, custodians, payment and KYC/AML vendors, auditors, and professional advisers under contract and confidentiality.
- Regulators and authorities where legally required (e.g., anti‑money laundering, tax).
- Affiliates and transaction counterparties as needed for services.
- We do not sell personal data.
- International transfers: Your data may be transferred to countries without equivalent data protection. We use appropriate safeguards (e.g., contractual clauses) and will inform you where applicable.
- Retention: We keep data only as long as needed for the purposes above and to meet legal, tax, and regulatory requirements (e.g., KYC records typically 5–10 years after the relationship ends).
- Your rights: Subject to law, you may request access, correction, deletion, restriction, portability, and object to processing; you may withdraw consent at any time. To exercise rights, contact info@alphaeastafrica.com. You can also complain to your local data protection authority.
- Security: We use technical and organizational measures to protect data (encryption in transit/at rest where appropriate, access controls, 2FA for portals, monitoring). No system is 100% secure.
- Children: Our services are not directed to children and we do not knowingly collect data from minors.
- Marketing: We send marketing only with consent or as permitted. Unsubscribe links are included in each message.
- Cookies/trackers: See our Cookie Policy. You can manage preferences via our banner.
- Updates: We may update this policy; material changes will be notified via the site or email. Last updated: 6 January 2026.